Shipping policy

SHIPPING & DELIVERY

Origin & Quality Assurance All orders are curated with a focus on premium quality and shipped directly from South Korea. Experience the world-renowned precision and sophisticated design of authentic Korean fashion and craftsmanship.

 　

Complimentary DHL Express Free DHL Express Shipping on all orders over $150 USD. (We prioritize speed for our global muses.

 　

Global Delivery Estimated arrival within 5–10 business days. (While we maintain rigorous quality control and handcrafted finishing, most orders reach our customers within a week of dispatch.)

 　

Real-time Tracking A tracking number will be provided via email the moment your piece begins its journey.

 

ORDER MODIFICATION & CANCELLATION

Cancellation Window Orders can be canceled or modified within 12 hours of purchase. 

　 

Processing Notice Once the order enters the "Processing" stage, cancellations are no longer possible as your piece has been selected for our final quality check and packaging pipeline.

　 

Duties & Taxes Import duties and taxes are the buyer's responsibility. Please check your local customs office for details.

 

EXCLUSIVE RETURN POLICY

Security Tag System All items are shipped with a visible, tamper-proof Roemuse Security Tag.

　 

The "No Tag, No Return" Rule Returns will be strictly rejected if the Security Tag has been removed, cut, or altered. Please confirm the fit and your satisfaction before removing the tag.

 　

Condition & Timeline Returns must be requested within 14 days of delivery. Items must be in original condition: unworn, unwashed, and free of any scents or makeup stains.